SP
Siphokazi P

1 reviews | Active since May 2019

25 Aug 2021, 22:22

Service complaint

Terrible service experienced.

I booked my car for a service on the 30th of June.

After the service I started noticing funnies but thought it wasn't anything serious until I have been stuck twice and had to call out my insurance to assist me.

I called Ford yesterday to raise the issue and I was advised to rebook the car for them to have a look at it.

I explained to the lady who I spoke to that there are funny sounds in the bonnet like a plug pulling, error stating check brake system, error stating steering Malfunction service required and guess what she said " THERE IS NOTHING THEY CAN DO FOR NOW SHE CAN BOOK ME FOR THE 14TH OF SEPT" SO FOR 2 WEEKS I SHOULD TAKE A RISK AND DRIVE A CAR THAT IS SHOWING SUCH ERRORS - NOT EVEN CONSIDERING OFFERING ME A COURTESY CAR AND THIS IS A BRAND NEW CAR ??????

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