1 reviews | Active since May 2019
Service complaint
Terrible service experienced.
I booked my car for a service on the 30th of June.
After the service I started noticing funnies but thought it wasn't anything serious until I have been stuck twice and had to call out my insurance to assist me.
I called Ford yesterday to raise the issue and I was advised to rebook the car for them to have a look at it.
I explained to the lady who I spoke to that there are funny sounds in the bonnet like a plug pulling, error stating check brake system, error stating steering Malfunction service required and guess what she said " THERE IS NOTHING THEY CAN DO FOR NOW SHE CAN BOOK ME FOR THE 14TH OF SEPT" SO FOR 2 WEEKS I SHOULD TAKE A RISK AND DRIVE A CAR THAT IS SHOWING SUCH ERRORS - NOT EVEN CONSIDERING OFFERING ME A COURTESY CAR AND THIS IS A BRAND NEW CAR ??????
