dH
divan H

1 reviews | Active since Oct 2020

28 Oct 2020, 10:30

Bad service FORD TYGERVALLEY.

Last year 30/09/2019 i took my wifes 2016 ford fiesta for its 3rd service which was on 49000..i took the car in for a service and when the car was done they said my next service is on 80000km which it they put a sticker on the door to state that....i callled them today and ask what is happening coz a friend of mine advise me the car must be serviced 1ce a year...my wifes car is at 62000 on the clock so i called tygervalley ford and then they come with alot of stuff to say that cars service is out of warranty and it ended on 60000....BUT ON THE STICKER ITS SHOWS NEXT SERVICE 80000KM...NOW they tell me its not their fault and i must know these things and they not liable but on the Sticker its states 80000 and not 60000 ..i told the manager KHAYA MASTMUKA that it is not out fault as they told us next service is 80000 and did not explain the 1ce a year service part...now the car is 2000k out of service and they want me to pay in full....the manager and Ford Tygervalley service is pathetic...i was on the call with them for 40min on my airtime and all the manager just said was i need to book in the car and pay and didn't even sound sincere....BAD SERVICE TYGERVALLEY FORD WILL NEVER GO THERE AGAIN

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