car booked in and nothing done except stuff ******

<p>On 7 March 2017, i took my car in as it was making a noise after just done it 20000km service and there was a nail in the tyre and i took that insurance with them, the vehicle wasnt locking upon driving off. Firstly, they do not drop off or pick up more than 10km radius. THEN.... This is the awesome service i received upon calling to check what is the status of my vehicle at 2pm,</p> <p>1. they said that they dont do the tyres, i had to call the number on the insurance and do what they say (this was not mentioned when i took out the contract and is a very lengthy process compared to what i was sold).</p> <p>2. they checked the brakes and there is 50% life. (im assuming this is for the noise, WHICH IS STILL THERE...</p> <p>3. My 32G Ultra Fit Sandisk USB was ****** from my car.</p> <p>I immediately went back in and said my USB is ******. I was told by the manager that all valuables are put into the plastic packet. i said my USB is not there. I was asked to give them till Wednesday morning as the wash bay staff have left.</p> <p>On Wednesday morning, 8 Mar, i was contacted by Natasha who said she did see my USB in the car and the car wash people vacuumed it up and their vacuum bins are emptied every hour. Can she send me flowers to apologise. I said does the flowers mean that i must replace my own usb, she said no, she will send R100 with the driver for the fowers to replace my R269 USB. To date i have received nothing.... NOTHING BT PATHETIC SERVICE and empty gestures from FORD... If it was one branch it would be understandable, bt this is the second branch that i have received this service from.</p>