RUDE AF!

PARK FORD VANDERBIJLPARK

So I ordered a part on 19/11/2021 and made the payment in store. DUE to the fact that they can't order without a payment which I fully understand

This morning 22/11/2021 I received an invoice stating that I still owe the amount that was already paid.

So I phoned the accounts department spoke to a lady stating she will sort it out and get back to me.

Another lady phones me stating that she doesn't see the problem I have a speed point slip stating it was paid. Then I asked her I need an invoice stating I paid the Full amount and owe nothing. (because invoice states I paid nothing)

She goes ballistic stating so now I want a slip stating I paid R50 000 because all speed point sales goes on a separate statement. I find this behaviour utterly disgusting and very unprofessional will make sure not to use this branch in the future.

Probably nothing is going to happen to her because she can speak to a customer as she wants! ZERO people skills!

IF I GET THIS :

So according to her all invoices on her system is still owed if paid with speed point.

According to any bookkeeper or any one with a BRAIN is she not supposed to allocate all speed point slips to the relevant invoices?

THAT SHOWS ME SHE IS NOT COMPETANT TO WORK IN THE FINANCE DEPARTMENT AND CAN'T DO HER WORK WHAT SHE IS BEING PAID TO DO!

Now I am once again Waiting for them to sort this out.