Worst client service at Oudtshoorn Ford.

I bought an Audi A4 from Oudtshoorn Ford on 19 November 2019. They asked me to bring it in on that Friday for the warranty check, and at 16:00 they informed me that they could not fit me in at their work shop. I have taken in that car now 3 times since, and still they were not able to fit me in ,after they have confirmed that I have been booked for the workshop. Now this has happened now today for the last time. This time the excuse is that they forgot to order the parts for the service!!! How does that happen!!?? The best part is that one of the salesmen phoned me now, after the car was there the whole morning. The managers that are supposed to handle this is on the golf curse. I have tried to contact them, but obviously their golf is more important than the client service! Unacceptable. Still waiting for them to call me back. Now I have been informed that they can help me in 2 days time. So I had problems with Ford from 19 November 2019 up to 4 December 2019. Every time there is this excuse that they could not fit my car in, even though they asked me twice now to bring my car in, and today was the third time. I can't give them a good review, based on their after sales service. I have 200 kilometers left before my warranty will be cancelled because it was not serviced on time. All because of them. I can't recommend them based on this kind of service.