Stellenbosch Novel Ford worse car sale deal and customer service

<p>since day one purchasing the vehicle from stellenbosch novel was an horrible experience, they **** about the color i chose for the car, i ended up getting a silver car instead of a light green car. all the extras i wanted on car and paid cash for ended up not being done as date promised and i got my car delivered to me with no extras. extras was only done almost a month later. the sales person never communicates with me, i have to phone him or message him and keep getting response about how busy he is, each time weeks or even a month go by before i get a response. they dont communicate among each other either in their office and i get phone calls from people saying we fetching your vehicle "thursday" then i get another phone call from the sales person saying we fetching your car "friday" they never stick to committed dates arranged. they deliver your car after fixing the isssues, and the issue is still there. my car has gone back to them 4times because each time the anti smash and grab keeps coming back to me with bubbles. i get message from sales person saying please leave the car in the sun so the bubbles can go away.....how unprofressional is that!! why give the client the car back if the anti smash and grab is still not 100% correct? when i ask questions i get response froms sales person saying i drove your car myself and there is nothing wrong with your car....yes your right because nothing mechanically is wrong with the car its the anti smash and grab and the window that keeps going down by itself and the leather seating you gave back to me where the stitching is loose etc. i got my car close to end december 2016 and to date i am still struggling to get the issues on the car sorted. i am now on my last nerve and so fedup with them being so unhelpful and unprofessional. i have not even mentioned half the of the other issues i have had with novel stellenbosch. i will never refer this company to anyone. i wish i could drop the car off at their office and have nothing to do with them ever again! im already stressing about the fact that i have to send my car to them for a service.....</p>