Problems with my ford fiesta's aircon system

<p>I bought a fiesta at N1 City Ford in March 2016. i was happy with the vehicle up until Decemeber, whe the aircon system of my car stopped working. it basically just started blowing off hot air instead of cold. i took it to the ford in Claremont but was told that i have to come back in Jan 2017 because their workshop had closed of the December break. In Jan 2017 i the took it Ford Tygervallley which was the closest Dealerhip to where i lived. Basically, they couldnt help me either. They told me that they had to regas the aircon, (which they "did").Strange how a brand new car less than a year would need this done, but anyway, i took the vehichle, but about a few weeks later, i noticed that the problem, was actually not fixed at all. i then decided to take it to N1 City Ford, since thats where i bought the vehicle. The forst time i was there, they bascially told me that the was no problem with the aircon, and this was diagnosed by simply odling the car and then turning the aircon on. I came back to them a few days later and then the car was booked in to be checked. i was told that the aircon controller has to be replaced, which would cost the warranty about R13 000. this was then "DONE" , I was given back the vehicle and told that all is sorted. after just a few days, i went back with the same problem. all that was done again on this day was to idle the car and turn the aircon on. i was told it works and made to feel the air coming out which was cold. i told the service consultant that the aircon is cold only when the car is idling and not whne its on the road. I then went bac to them AGAIN WITH THE SAME PROBLEM, and this time, i insisted that they take the car for a drive , and feel it for themselves, it was taken, driven around the block AND FINALLY AFTER MORE THAN 4 MONTHS, they admitted that the aircon does not work. had to book the car in YET ANOTHER TIME. By this time, it the date was 25 April 2017. till today, the problem is not fixed, and i have a car sitting at the dealershio, yet i am paying installments every single month without fail. the service has been anything but great for me. they insist i take the cra back, up until the ordered parts are available. i have refused this, simply because the cra is not fixed, and this is not what i contracted with ford for. they dont want give me a car in the interim, AND I AM INCOVINIENCED. I am extremely dissapointed with ford, and their lack of customer satisfaction. it has been OVER 4 months, and i have had to suffer through the whole of Summer, and drive a car with no aircon. i have been more than patient with them, but still the problem is not solved. i dont have a car, yet i am paying for one, and i NOT SATISFIED AT ALL.</p>