aN
ashwin N

1 reviews | Active since Oct 2011

13 Sept 2022, 12:07

Worst dealershipship ever

The worst Service ever recieved from ford since and will never recommend anyone going to that dealership ever,not for sales or a service,I Took my car in for a service and everything went wrong from them breaking a spark plug in the engine to my car starting to over heat finding used mask in the engine bay,broken pipe fixed with insolation tape after they hworked on my car i phoned them they picked the car up had the car for over a week sent it back ,than the same pipe broke again and fixed with a bend which broke as well after a week ,came to collect the car again replaced the pipe with a rubber hose pipe, that also broke after a few days of driving called them again to fetch the car,eventually the head blew, my car was kept for more than a month at ford after a simple service,each time i got my car back from them there was something else wrong with it, till today which is the 13 September 2022 i was still not called to say what was wrong with the car or given a report of what was fixed even after me phoning them and asking for it,due to all the stress of having my car break down on me while driving the 2nd time after ford fixing the pipe that was broken i have forgtten to take out my phone which i forgot in the compartment under the passenger seat I thought it would be safe because they wont open that compartment they just need to work on the engine and fix what they broke,to my surprise when i got the car back the first i noticed was the compartment was thrown out on the floor like someone broke into my car and scracthed for something, The driver who brought my car back never left as yet when i Informed him that the phone was ****** and the compartment was laying out he said i must call the office,i immediatly done that spoke to the most useless service advisor ever Mischa or mischka who said that that must have happened at the wash bay before they brought the car back to me she will find out and get back to me,till today i have not heard from her, I constantly have to call them to get feedback or to query ask for a report on my car and still get nothing from them ,I am going to put this on hello peter and all social media websites as well im disgusted with halfway ford kuilsriver and the way they treat clients/customers. The phone is ****** i beleive had she informed the washbay supervisor they could have searched the guys and gotten the phone back, Worst Dealership ever to deal with.

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