JJ
James J

1 reviews | Active since Dec 2022

09 Dec 2022, 18:06

Bad Service

I bought a Nissan X-trail 2018, in August 2021. The car was sold to me without a service book. I did enquiry about the service book at the salesman ( Neels). He promised the stamped book will be delivered to my house. My car went in for service 2022 and I bought my own service book, which I took myself to Ford Halfway in Kuilsriver on 19 October 2022 just for it to be stamped. I spoke to the manager Mr Gallie and he also promised he will update the book and deliver it to me. I am still waiting. I made several calls and everytime they tell me he is in a conference or meetings. The reception keep on taking my details but since then nobody called me back. Before I went to Mr Gallie I spoke to Clinton Pretorius in June 2022 ( sales manager) and he also promised I will get a service. All of them are just full of promises.

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