Pathetic service given by service agent Chantel at BB Auto Ford Galactic Polokwane branch.

I wanna report the pathetic service given by one of the service agent Chantel at BB auto Ford galactic Polokwane branch. She was rude to me and not only me as I saw her being rude to other customers while waiting for the delivery car. She told me of cleaning my brake pads for R4499.00 as they have dust while my car is still within the service plan and the way she was explaining it to me, I did not like it.