Service apathy

I bought car in 2014 from this dealer , and i have had countless problems with the registration of the car and a service i paid for. The person who is suppose to assist me just lacks interest, lacks sense of urgency, he is error prone. All the time he will tell me with a straight face he has sorted my query only to find out at a later stage that is not the case.<br> <br> Per my observation and view this man has no clue what customer service, the experience one received just give a bad test , I don't ever see myself ever buying another ford due this experience