Pathetic service every time Ford Fury Midrand

<p>11.07.2016</p> <p>I Made an appointment a week ahead for recall on my car. Took in the car Monday morning at 6:45am. The afternoon around 2:00pm they called to inform me that they do not have the parts. The parts will only arrive at 3:00pm and the technician will not ne able to finish before 5:00pm. So I agreed that the car can stay over till the next day. Heard nothing the whole day, decided to phone them around 3:00pm. The service department could not even find reference or give any feedback on current progress. They said will phone me back. Heard nothing and its an hour later already. It is very inconvenient because no one lets me know what is going on with my car. I need to make arrangements to get home, so I'm very upset about this.</p> <p> </p> <p>This is not the first time I've experienced bad service at Fury Ford Midrand.</p> <p>1. Still wayting for original service receipt (invoice) of work done as their system was offline</p> <p>2. Carpets and seats were wet after waiting for more than an hour for my car</p>