Fury Ford Woodmead - Vbelt from hell

<p>On 31 October 2016 9 got stuck on my way home because of a vbelt that was falling apart as I was driving. I called the service manager who refers to me as 'drama queen' to his colleagues and informed him of this. The fanbelt was replaced with an apparent new one barely 6 months prior to this. The response I got from service manager is that maybe a 'rock' was slicing the vbelt. I had to tow the car to the dealership and left it there until the morning. After their inspection they got back to me and said that a 'foreign object' (which they cannot present to me because they don't know what it is) is responsible for the damage and they replaced the fanbelt. This was done with no apology coming out of their mouths for putting my life at risk, inconvincing me the previous night and for clearly using parts which are either reused, faulty or of very poor quality - this might also be made worse because of their lack of professionalism and incompetence which was proven to me in a separate incident. </p> <p> </p> <p>I am still waiting for the Principal dealer to respond to an email I sent complaining about the service managers response which lacks any credibility and I do not expect them to think that by replacing the vbelt for free I do not deserve to know the truth or to get an apology. This sort of service from them must stop</p> <p>Pictures of the vbelt attached </p> <p>I will complain about my earlier similarly bad experiences in separate posts</p>