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Karishma S

1 reviews | Active since Feb 2015

21 Jan 2017, 08:18

Ford Kuga Recall- Just another waste of time

<p><span style="color: #555555; background-color: #ffffff;">I am an unhappy owner of the "exploding" 1.6l Ford Kuga, car has given me some issues for the last year. 23 December it just wouldn't start, no warning nothing. I had take an AA membership just to get the car towed in, after finally getting fed up of waiting for Ford Fury Fourways to call me, I called them, they then proceeded to tell me I must pay for a new battery, brakes, aircon re-has, etc. The trade in offer they gave me at that time was a joke. The car is 3 years old, it has had 3 safety part recalls to date, water bottle cracked to pieces last year. I have been afraid to drive it with the doors locked, it says alot when you are less scared to be hijacked than you are that your car might explode. I have a baby, 1 year 8 months old, who I don't take anywhere in the car recently unless it's absolutely necessary. Ford S.A. have recalled the car 16/01/2017, I took in on 17/01/2017. Dealer have no information of what would happen next. The car will apparently be repaired & given back to me. I have told the dealer & Ford SA I do not want the car back, I am desperately calling Ford & they will not assist in anyway- buyback or tradein or any information what do ever. I am just so sick of this whole situation & a brand which I thought at one time was really a good one. What a waste of time this whole experience has been with Ford as a whole.</span></p>

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