FORD FURY MIDRAND IS RUNNING A ****! They don't know what they are doing! Clueless! Day light *******!

<p>Took my car in to be fixed as the indicators aren't working which was supposed to be covered by the warranty and the came back with a lame excuse. I asked for pictures to see these cables that cost R22000 but the service person there Ben never sent me the images and later after following up only then he told me that the technician had deleted the images.</p> <p>Then I took to Ford head office and my case was allocated to Talaal Bassiouni, Case manager who was off no help to me as well. I had to call everytime to get to talk to him and eventually he told me I was gonna get a call fro the same Ben who had been telling me stories who never called me to this day I keep on calling him for answers.</p> <p> </p> <p>But the best part for me is that Ben told me that he will chaarge me R4.500 to fix some cables BUT HE DOES NOT GUARANTEE ME THAT THE INDICATORS WILL BE WORKING AFTER THAT! I mean how do you quote and charge a person but there's no guarantee that the indicatorss will be after that. I mean I took the car in for indicators, I don't undersstand why these people would tell me the car will still not be fixed after this. </p> <p> </p> <p>I feel they just don't know what they are doing and they are probably treating me this way 1 because I am a female 2 because I am a black female and I don't matter.</p> <p> </p> <p>I demand pictures from Ben and his technician and I want them to guarantee me that the indicaators will be working when I go to collect that car once they are done with it.</p> <p> </p> <p>This is totally unaccaptable. For such a big brand to be quoting customers for things that they arent sure about?</p>