1 reviews | Active since Feb 2013
Excellent Service
A couple of months back I took my wife's Ford Echo sport in for a ABS light that kept on coming on. This was the 3rd time that I have taken it to Ford, first time to Sinoville, other two time to Boksburg where I purchased the vehicle. The car was in an accident May 2014 and was repaired by Easy Beat panel beaters. Upon further investigation the service manager contacted me from Ford and informed me that the ABS sensor was stuck in position with superglue, obviously still from the panel beaters, he also explained that it cannot be covered under the warranty and that I have to pay the cost involved. I explained that I did not have the money and that they must leave it as is and I will try and get it fixed later. An hour or so later the service manager phoned me again stating that he contacted the panel beaters and that they will cover the cost of the repairs. Unfortunately I cannot remember the young man's name, but I just want to sincerely utter my gratitude for the additional steps over and above to assist me with this. This is not the first time I was helped in need at Sinoville Ford. Thank you very much, your client for life! Gerhard.
