5weeks without car! Horrible customer service.

You guys don’t even deserve one star! What you have done to me is horrible. I have been without a car for 5weeks! Ford Umhlanga has pushed me over the edge now. I told them on Friday that I’m leaving for holiday on Monday. And a week later my car is still not ready. No on has answers, only excuses. And they act like i’m crazy for freaking out. I have had to ask for lifts to work for 5weeks now. And now i’m possibly going to have to go holiday without a car. How is this even acceptable? I will tell the world never to buy a Ford!!!