1 reviews | Active since Jan 2013
NEW VEHICLE WITH ENGINE PROBLEMS
I bought a Ford Eco Sport brand new with only 230 kilometres on 14 February 2015. On 27 March 2015 when I was coming back from home in Eastern Cape, an engine coolant sign appeared on the vehicle. I called the road side assist and they towed the car to Ford Midrand. I received a call from a lady called Zelda telling me that the engine on the car needs to be replaced reason being the water pipe that was leaking and it resulted to an engine overheated and burning. I tried to complain with the Dealer Principal but with no help and I ended up taking the car after an engine was replaced. <br> <br> On the 29 November 2015 when I was from Eastern Cape another sign of engine malfunctioning appeared on the car. I took my car to Ford Hatfield on 01 December 2015 and until now my car is still with them.<br> <br> I am not happy as it appears that the car has faults, I spoke to the Dealer Principal Ralph but he said all cars have problems even Jeppe has problems and that's why there is a warranty on vehicle. I am not so happy at all nobody wants to assist me and I cannot trust that car again. They sold me a car with factory faults and the y don't want to take the responsibility, they must take it back.
