FORD ALBERTON

The lack of service i got at ford alberton was so bad. i took my car in for service and told them , that my blue tooth is not working. they checked it and told me they would have to take my car for three weeks to get it sorted out and give me a courtesy car. firstly the lady pearl didn't send the driver to pick me up on the time we arranged she said the driver will only be available the next day. i had to find alternative transportation... then a month after with no communication from them i call them and ask to speak to the manager . the sales manager Sani asked me to bring in the car for observation . i did that , he said he would call me after 3 to 4 working days on a resolution he didn't after two weeks i called , now his not offering me a car , with attitude he tells to bring in my car again they will disconnect the radio n go fix that. again my time my petrol. why didn't they do that in the first place. why the run around .. Im so angry the lack of service i got from this pearl is the same as the managers lack of service it that dealerships tradition.