Waiting for a refund for three days

I bought trainers in Brackenfell branch and when I returned them for cash a sales consultant Nonzaliseko told me the store didn't have money, she took my contact details and told me when there is money in the store she will call me. On the third of waiting for my refund I went to Cape Gate Footgear whereby a consultant phoned Brackenfell branch and the lady told me to rush to Brackenfell Footgear only to be told by the very same arrogant consultant that she only decided that she would not be able to refund me as she has cashed up.

I took Bolt to and from Cape Gate Mall trying to get a refund because a store as big as Footgear doesn't have money on its premises to pay refunds to customers.

I promise I will never buy from Footgear Brackenfell branch again, I have a record of every purchase I made on that store since it opened but this is the last straw.