MS
Marelize S
1 reviews | Active since Jul 2019
31 Mar 2021, 11:45
TERRIBLE SERVICE FROM FOOTGEAR
On 18 March I placed an online order on Footgear for 3 pairs of shoes. R1059.85 was subtracted from my Credit Card and shows Footgear Tygervalley… Now Footgear needs my proof of payment to finalise my order. I cannot provide them with a proof of payment because the amount was subtracted from my Credit card.
Almost 2 weeks later and I still dont have confirmation of my order.
DO NOT shop on Footgear online. :(
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Footgear's replyOfficial
31 Mar 2021, 13:11Hi Marelize,
We apologise for the delay in communication and the poor service we have provided in resolving this issue. We have confirmed your payment and your order is now on the processing queue.
Thank you for your patience.
Regards,
Footgear Team
We apologise for the delay in communication and the poor service we have provided in resolving this issue. We have confirmed your payment and your order is now on the processing queue.
Thank you for your patience.
Regards,
Footgear Team
Footgear's reply31 Mar 2021, 13:11
Official
Hi Marelize,
We apologise for the delay in communication and the poor service we have provided in resolving this issue. We have confirmed your payment and your order is now on the processing queue.
Thank you for your patience.
Regards,
Footgear Team
We apologise for the delay in communication and the poor service we have provided in resolving this issue. We have confirmed your payment and your order is now on the processing queue.
Thank you for your patience.
Regards,
Footgear Team