NN
Nomthandazo N
1 reviews | Active since Dec 2021
21 Dec 2021, 11:39
Refund and terrible service
Foorgear has the worst customer service ever!! Been waiting for my refund since the 17th of dec 2021 .They stopped communicating and when i call them now it does not get answered .I need my money panicking that my son wont have sneakers for xmas bcs i have been waiting on them.They kept saying it will reflect after 3 day its been forever now .Pathetic service
Helpful (0)
Replies (3)0
Replies (3)
Footgear's replyOfficial
23 Dec 2021, 14:03Hi Nomthandazo,
We apologize for the inconvenience caused.
Our team has confirmed that your refund has been processed.
Depending on the bank that you are with the funds can take 3-7 working days to reflect in your account.
Please let us know if there is anything else that we can assist.
Regards,
Footgear Team
We apologize for the inconvenience caused.
Our team has confirmed that your refund has been processed.
Depending on the bank that you are with the funds can take 3-7 working days to reflect in your account.
Please let us know if there is anything else that we can assist.
Regards,
Footgear Team
Footgear's reply23 Dec 2021, 14:03
Official
Hi Nomthandazo,
We apologize for the inconvenience caused.
Our team has confirmed that your refund has been processed.
Depending on the bank that you are with the funds can take 3-7 working days to reflect in your account.
Please let us know if there is anything else that we can assist.
Regards,
Footgear Team
We apologize for the inconvenience caused.
Our team has confirmed that your refund has been processed.
Depending on the bank that you are with the funds can take 3-7 working days to reflect in your account.
Please let us know if there is anything else that we can assist.
Regards,
Footgear Team
NN
Nomthandazo N's updateReviewer Update
23 Dec 2021, 16:10I also can confirm that i did receive my refund and an extra 600 voucher.Thank you very much for sorting this out 😃 but definitely buying in the shop next time not online too much hussle.Thanks again
NN
Nomthandazo N's update23 Dec 2021, 16:10
Reviewer Update
I also can confirm that i did receive my refund and an extra 600 voucher.Thank you very much for sorting this out 😃 but definitely buying in the shop next time not online too much hussle.Thanks again
Footgear's replyOfficial
24 Dec 2021, 12:50Hi Nomthandazo,
We are happy to hear that your query has been resolved.
Regards,
Footgear Team
We are happy to hear that your query has been resolved.
Regards,
Footgear Team
Footgear's reply24 Dec 2021, 12:50
Official
Hi Nomthandazo,
We are happy to hear that your query has been resolved.
Regards,
Footgear Team
We are happy to hear that your query has been resolved.
Regards,
Footgear Team