DM
Dineo M

1 reviews | Active since Aug 2021

30 Nov 2021, 09:15

Poor service

The online service at foot gear is very poor.. I purchased sneakers online on Sat morning, I only received response that you have received payment.no tracking link on that email or informing me that I'll get the parcel when there's nothing and they don't respond on their social media platforms worse thing they don't even answer their phones.. I am starting to get worried now

0
Replies (2)
Footgear
Footgear's reply30 Nov 2021, 11:51
Official
Hi Dineo,

We apologize for the delayed response with regards to your order. 

We have reached out to you on email, please let us know if you have received the mail from our team for us to assist with your query.4

Regards,
Footgear Team 


DM
Dineo M's update30 Nov 2021, 12:43
Reviewer Update
Yes I have received the email from your team.. I hope the matter get resolved ASAP