1 reviews | Active since Jul 2016
Poor poor services
Hi have placed a order, online and payment was successful. the order was placed on the 2021-11-26 and I still have not been informed of delivery and if it will ever take place or if it has left the warehouse, when calling the number on the website + ***1 + ***3 They give you ridiculous options like HR, Finance, Marketing, Merchandise and Reception, when you select the reception option it says you must leave a voice mail message. Can anyone one of your representatives please contact me in regard to the order that was successfully placed or give me my money back, also you stated free shipping if you spend over R650.00 and there were no other limitation like distance so please i have spend twice that amount please provide me with urgent feedback
We apologize for the trouble to get in touch with our team.
We have received your order that was placed on 26 November and your order is currently in the processing stage.
We can confirm that your order value is eligible for free shipping.
Once your order has been completed you will receive an email from our online sales team with your invoice.
Once your order has been dispatched you will receive a SMS with a tracking number from our courier partner, Dawn Wing, the delivery will take place Monday – Friday 08:00 – 17:00.
Orders placed during the Black Friday period have a delivery turnaround time of 10 -14 Days.
Regards,
Footgear Team
We apologize for the trouble to get in touch with our team.
We have received your order that was placed on 26 November and your order is currently in the processing stage.
We can confirm that your order value is eligible for free shipping.
Once your order has been completed you will receive an email from our online sales team with your invoice.
Once your order has been dispatched you will receive a SMS with a tracking number from our courier partner, Dawn Wing, the delivery will take place Monday – Friday 08:00 – 17:00.
Orders placed during the Black Friday period have a delivery turnaround time of 10 -14 Days.
Regards,
Footgear Team