Poor online service

I have been sending emails with regards to my online order but no response and no answer when calling. My order number is [Order #405560] (2021-11-27)

My email - I just made an online purchase but I am unable to track my order as I have not received a tracking number.

My order also shows a different price to what it shows on your website. Please advise what my parcel number is and whether my amounts can be corrected.

I have attached a screenshot of my purchase and the prices on your website. Please see images on my email as i cannot attach it here.

I would like feedback asap and also your delivery shows 5 to 10 business days, it will be 5 business days within 2 days and no tracking number.