AM
Avril M
1 reviews | Active since Dec 2021
01 Dec 2021, 13:19
No Online Tracking
I ordered online on the 29th November. I still await email confirmation that my purchase was received. I have no way of tracking my order. I have tried emailing and phoning all the available contacts but am receiving no response and none of the telephone numbers are being answered. This is very distressing... as the payment immediately left my bank account...seems like taking your money but offering no service in return is all that Footgear online is good for... honestly which I could give them zero stars
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Replies (2)
Footgear's replyOfficial
06 Dec 2021, 16:23Hi Avril,
We apologize for the delayed response.
We can confirm that your order was received and it is currently in the processing que.
Once your order has been dispatched you will receive a SMS with a tracking number from our courier partner.
Regards,
Footgear Team
We apologize for the delayed response.
We can confirm that your order was received and it is currently in the processing que.
Once your order has been dispatched you will receive a SMS with a tracking number from our courier partner.
Regards,
Footgear Team
Footgear's reply06 Dec 2021, 16:23
Official
Hi Avril,
We apologize for the delayed response.
We can confirm that your order was received and it is currently in the processing que.
Once your order has been dispatched you will receive a SMS with a tracking number from our courier partner.
Regards,
Footgear Team
We apologize for the delayed response.
We can confirm that your order was received and it is currently in the processing que.
Once your order has been dispatched you will receive a SMS with a tracking number from our courier partner.
Regards,
Footgear Team
AM
Avril M's updateReviewer Update
08 Dec 2021, 12:33It is working day 8 and I have still not received an sms or tracking number. How long must I still wait. At this point I would rather prefer to cancel the order and purchase the 2 pairs of shoes at a reputable store.
AM
Avril M's update08 Dec 2021, 12:33
Reviewer Update
It is working day 8 and I have still not received an sms or tracking number. How long must I still wait. At this point I would rather prefer to cancel the order and purchase the 2 pairs of shoes at a reputable store.