1 reviews | Active since Nov 2018
Irritated as Hell
So I posted a problem I had with poor quality shoes I had bought at Footgear. The brand was Urban Art and the shoe looked lovely and fitted well and that's about where the good part ended. I had the shoes for just about 6 weeks when the glue holding the shoe to the sole started pealing away and I returned it to Footgear and it was not a problem, I took the same shoe with the assurance that the shoe was probably the bad "one" in the batch. Fast forward 3 months and me hardly wearing the shoe and boom same problem but now its out of guarantee. I post here about the poor quality of the shoe and Footgear says hey let us fix you problem, please e-mail us and that was the total involvement on their part. I have not received any further correspondence or any kind of contact from them. To say i am ****ed off and irate as all hell is the understatement of the year. 1 don't make promises you have no intent on keeping, 2 Ignoring the client just makes him even more ****ed off, 3 Just say we don't want or need your business or your friends business because i will sure as hell ensure that my friends and family not spend money at your store OH HELL NO.
Thank you for your message.
We understand your frustration and we've requested that you send us your contact details in order for us to make contact with you and we have yet to receive it.
Kindly send us your details on info(@)footgear(dot)co(dot)za
Regards,
Footgear
Thank you for your message.
We understand your frustration and we've requested that you send us your contact details in order for us to make contact with you and we have yet to receive it.
Kindly send us your details on info(@)footgear(dot)co(dot)za
Regards,
Footgear
