AH
Alex H
1 reviews | Active since Dec 2021
04 Nov 2024, 19:18
Horrible footgear
If u ever want horrible service go to footwear Kenilworth they really know how to upset 😡 a customer as I went there on Saturday to buy my kids shoes the advertised less 25% on all puma takkies. When I got to the till they said it excludes kids shoes the manager named skye came to the till and told the cashier not to bother him with that as he is tired then told the cashier to not upset my wife as she has an angry face I would like to know if that is what you call customer service
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Footgear's replyOfficial
06 Nov 2024, 16:42Hi Alex,
Thank you for bringing this matter to our attention and we’re sorry to hear about the unpleasant experience.Our team advised that they’ve made contact with you and that the matter have been resolved. Should you need any further assistance, please do not hesitate to contact us on customercare(at)footgear(dot)co(dot)za. Regards,Footgear Team
Thank you for bringing this matter to our attention and we’re sorry to hear about the unpleasant experience.Our team advised that they’ve made contact with you and that the matter have been resolved. Should you need any further assistance, please do not hesitate to contact us on customercare(at)footgear(dot)co(dot)za. Regards,Footgear Team
Footgear's reply06 Nov 2024, 16:42
Official
Hi Alex,
Thank you for bringing this matter to our attention and we’re sorry to hear about the unpleasant experience.Our team advised that they’ve made contact with you and that the matter have been resolved. Should you need any further assistance, please do not hesitate to contact us on customercare(at)footgear(dot)co(dot)za. Regards,Footgear Team
Thank you for bringing this matter to our attention and we’re sorry to hear about the unpleasant experience.Our team advised that they’ve made contact with you and that the matter have been resolved. Should you need any further assistance, please do not hesitate to contact us on customercare(at)footgear(dot)co(dot)za. Regards,Footgear Team