Footgear Springfield Park

                Hi Damian,                 Thanks for your feedback, after your visit to our Springfield store.                We do apologize for any inconvenience caused, and the manner in which our store staff assisted you.                It is by no means any intention of ours, for our customers to feel forced, but rather that our staff is there to assist them on their shopping journey in our stores, for an easier and more helpful shopping experience.                 We will share the feedback with the store manager, to ensure they are aware of what has transpired in their store, to ensure we can work on accordingly.                 In the event that you are unhappy with your purchase, please refer to our refunds and exchange policy, where one of our in-store staff can assist you: https://www.footgear.co.za/customer-care/refunds-exchange-policy/                                We do hope to see you at our Springfield store again soon, to be able to give you the Footgear customer service experience we strive ourselves upon.                 Thanks,                Footgear Customer Care.