BP
Bradley P

1 reviews | Active since Nov 2018

24 Nov 2020, 16:33

Failed and failed again

So I went to Footgear when they had one of their amazing sales and had the misfortune to purchase a pair of shoes called Urban Art(Should be called failed footwear), loved the shoe. it was comfortable and trendy and fell apart at 2months:(. I took it back and was given a new pair, now I know that shoes have a 3month return policy and when you return the faulty pair the the new pair carries on month 3. I decided to wear the new shoes less for fear they are just not meant for any "heavy walking"(I have a fairly sedentary job). Lo and behold 3 and a half months later the very same fault appears on both shoes instead of just the 1 like in the 1st pair. Man was i ****ed off..............R368 on special and they are toast after 3 & 1/2 months. what a waste of money. Footgear will not see me again as the quality of their not so famous brands are just not up to scratch.

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Replies (2)
Footgear
Footgear's reply25 Nov 2020, 11:17
Official
Hi Bradley,

Thank you for your feedback.

We will gladly take up the issue with our supplier. 

Thank you for taking the time to share your concerns & our apologies for your disappointment.

Please send us your contact details on info(at)footgear(dot)co(dot)za

Regards,
Footgear

Best regards,

BP
Bradley P's update27 Nov 2020, 08:20
Reviewer Update
Wow it seems that the Footgear team just couldn't care or they have a huge list of irate clients. They asked me for my details and promised to get in touch with me...........Well guess what still waiting. My already ****ty experience seems to be devolving into an even ****tier experience. It would seem that customer service is not Footgear's forte at all. But i guess a promise made on here covers their bottoms. Thanks for nothing footgear:(