KK
Khetho K

1 reviews | Active since Nov 2020

31 Aug 2021, 06:45

Best customer service

Footgear in Maponya Mall the workers are helpful determined to assist a customer,I had a lay bye which surpassed the three months because I lost my job however I never told them about me losing a job blahs blah blah so I kept quiet till the fifth month then I decided to go back and check if my lay bye sneaker was still available and on my surprise they've kept it safe and clean just waiting on me.I write this because I know most stores would have followed their rule and rights by re selling it to another customer after three months especially if a customer is not available on a phone because I lost my phone during that time,so anyone who wants best customer service please go to footgear Maponya mall for your sneakers and lay bye knowing you are treated as a customer not a favor

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Replies (1)
Footgear
Footgear's reply07 Sept 2021, 16:16
Official
Hi Khetho,

Thank you for the feedback regarding our Maponya Mall store. We really do appreciate it and we can't wait to share your message with them and the rest of the FG team.

Thank you for the support and we hope to see you again soon :-)

Regards,
Footgear Team