MM
Moshala M
1 reviews | Active since Jul 2019
29 Nov 2022, 12:03
Bad customer service
Was at footgear woodmead buying sneakers, the guy Moeketsi gave us a bad attitude while the cashier was asking us if we need a bag that cost R5 then he said you want a bag or not that the simplest question to answer. Saying that to me as a customer? He made my Sunday shopping turn sour and I'll be returning everything that I bought I'll go buy somewhere else despite the pricing
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Replies (1)Footgear's replyOfficial
29 Nov 2022, 12:08Hi Moshala,
Thank you for getting in touch and bringing this matter to our attention.
Please accept our apologies for the manner in which you have been treated. This is not how we treat our customers and definitely not the nature of our business.
The matter has been escalated to management and will be addressed accordingly.
Regards,
Footgear Team
Thank you for getting in touch and bringing this matter to our attention.
Please accept our apologies for the manner in which you have been treated. This is not how we treat our customers and definitely not the nature of our business.
The matter has been escalated to management and will be addressed accordingly.
Regards,
Footgear Team
Footgear's reply29 Nov 2022, 12:08
Official
Hi Moshala,
Thank you for getting in touch and bringing this matter to our attention.
Please accept our apologies for the manner in which you have been treated. This is not how we treat our customers and definitely not the nature of our business.
The matter has been escalated to management and will be addressed accordingly.
Regards,
Footgear Team
Thank you for getting in touch and bringing this matter to our attention.
Please accept our apologies for the manner in which you have been treated. This is not how we treat our customers and definitely not the nature of our business.
The matter has been escalated to management and will be addressed accordingly.
Regards,
Footgear Team
