JL
Jason L

1 reviews | Active since Nov 2013

17 Sept 2016, 14:22

Hygiene and Terrible Customer Service

<p>Wow where do I begin, I have ordered a few times from this restaurant while working weekends, here is a list of my problems with them so this was not a once off problem.</p> <p>1. I ordered their Cheese Burger with A SALAD, when I got back to the office I saw there is no salad, I then called the owner informing him that there is no salad with my burger and he opologised. I informed him I will order the same again tomorrow and please to make sure there is a salad this time. The next day my colleague went out to get the food and low and behold I had a look to see if there was salad with my burger and once agin nothing. I then confronted my colleague as I asked him to make sure there is salad with the burger and he informed me when he asked if there was salad with the burger, they said yes and pointed to a piece of lettuce on the burger. I googled salad and this is what a SALAD is https://www.google.co.za/search?q=salad&biw=1600&bih=810&source=lnms&tbm=isch&sa=X&ved=0ahUKEwiW6qGSsJbPAhUqAcAKHREUAlEQ_AUIBigB, as you can see it does not just consist of lettuce. To me this is false advertising.</p> <p>2. My second experience was just as bad as when I ordered the same burger a few weeks afterward (Still only lettuce no salad), the patty was extreamly salty and tasted disgusting. I confronted my colleagues at work and asked if there food was salty too to which one of them rep**** yes it was.</p> <p>3. Thirdly and lastly , today ordered the same burger and low and behold the patty was completely raw, so I threw this in the dustbin.My colleague also ordered rice with his food and behold he got noodles instead</p> <p> </p> <p>I think there is a serious problem with service with this place and I am nothing but disgusted for them to call themsleves a restaurant</p> <p> </p> <p>They have even had a recent price increase which is understandable but to pay for this quality and type of customer service , is rediculous. Needles to say I would never eat there again as my patience is up now</p> <p>I thought I would inform you of this matter as I can gurantee I am not the only one experiencing this lack of service</p> <p> </p> <p> </p>

0
Replies (0)