shocking service

<p>I bought some items at Foodies Diep River and then while standing in the queue i see a chocolate marked R2.50. so i get to the till and the cashier was about to type the amount in when another cashier grabbed it from her and took the price off which was stuck over another price and proceeded to change the price to R9.50 as per the price of the other bars of the same kind without explaining anything to me. i asked to see the manager who came to me with an attitude, she said, no we cant give it to you at that price and "it doesnt make sense, do you see anything here that price?" she was walking away from me while i was trying to talk so she could stand in front of the bars. She said in such a rude manner that customers put prices on top of other prices and she continued to speak to me in a rude manner. i complained about the service from both her and the cashier and she couldnt give a hoot. i told her that as the manager she is meant to apologize to the customer and explain in a professional manner..she told me "no, i wont apologize " i asked to speak to someone higher and at least she was more professional and did what the other manager should have done in the first place. A customer in the queue told me 'the stuff is so cheap here so why are you complaining" the point is that whether the stuff is free or R1000, service should still be acceptable. Customer service should be the same at woolworths and the R5 shop(an example). Staff should really be trained to deal with customers</p>