1 reviews | Active since Sept 2021
Foodies Fish Hoek Manager Lack of Empathy
I just came from Foodeez Fish Hoek now. My 8 year old daughter slipped on an oily/soapy surface in one of the isles. I notified one of the assistants. He immediately apologised. The manager happened to be operating the till I was paying at. When I reported the incident he asked me which isle and whether it was water. Then proceeded to conclude the sale, handed me the slip and said “thank you”. As I left the till I told him that the next time a customer reports an incident that he should apologise. His response? “You are rude! You’re rude and then you just walk off!” (In front of other customers and staff) He actually pursued me to the entrance of the store. Several threats later, I left. Shocking service.
