1 reviews | Active since Mar 2009
You're not serious about business
<p>On Wed 2 Nov I went to the Fruit and Veg to buy my monthly veggies and meat. The worker in the veg side was so rude. I wanted to buy a combo. The while I was reading the combo stuff, he took the board away. I told him I was still.reading but he ignored me. I followed him outside to.chevk the board get was busy erasing and I told him I wanted to know what the combo was. He rudely asked me if I wanted R99 or R120. I told him I couldn't say as I didn't know what was in each. He was rude and rushed past me and told me he had work to do. I told him I wanted to speak to a manager he said go right ahead and go to the coffee shop.</p> <p> </p> <p>When I got to the coffee shop the correct manager wasn't there but a manager for FNB speed point or something like that. I told him. My story and he went to talk to the rude employee. The employee shouted at him telling him that he had sent me to find a manager, not him as he wasn't a manager. The employee rudely asked him if he was a .anger and then sent him packing. The maker told me to continue with my shopping he would find the right manager. When I was done with my shopping I went back to him and he directed me to the right manager who was equally dismissive and rude. Before I was done telling him what happened he cut me off saying yah yah I know the story what do you want me to do about it. Do you want me to give him a citation or what it's at that point that I. Understood why the employee behaves the way he does and is not afraid of a complaint to the manager. They are exactly the same as rude alike. </p> <p> </p> <p>I spend on average R3000 a month at your store. While this is a drop in the ocean for you, it's a fortune for me and to be treated so rudely is a slap in the face when I want to spend my hard earned cash.</p> <p> </p> <p>To make matters worse, I bought the chocolate covered shortcake tumbles as they are my favourite. When I get home, I see more than half I've eaten are peanuts as opposed to chocolate. While I'm ok eating peanuts, there are people who have a peanut allergy and this surely amounts to food contamination. Are there no industry standards that regulate this? It is allowed to sell peanut tumbles disguised as shortcake tumbles?</p>
Dear Noma
Thank you for bringing this matter to our attention.
We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.
Kind Regards,
The Food *****s Market Customer Care Team
Dear Noma
Thank you for bringing this matter to our attention.
We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.
Kind Regards,
The Food *****s Market Customer Care Team
So a week on still no contact from Food *****s. Guess you really don't care much for your customers. You've just lost my business
So a week on still no contact from Food *****s. Guess you really don't care much for your customers. You've just lost my business
