worst service ever

i cannot believe one in a high position could have such incompetence i logged a complaint on the 27th of october till date no one has called me back i called through a few minutes ago and i must say iam shocked that the manager doesnt even care if i take the complaint up with the consumer affairs wow this is brilliant ,another reason why i will never ever shop in your store where you sell rotten vegetables and refuse to take responsibility below is my initial complaint yet again ...\I fail to understand why you should be keeping rotten food at the store