1 reviews | Active since Mar 2016
Worst managerial service ever.
whom it may concern,
I, Mr Fourie, a customer, saw the tag on the shelf which states that "Promotion, Flanigans all varieties R14, 99 each" So as it is a special I took numerous packs. I got to the till point and the lady at the till (only friendly person) called the manager, well I sincerely hope that she is NOT a manager. Unfortunately I did not ask her name, however she is extremely rude, has absolutely NO people communication skills and even after I personally fetched the adverti*****t off the shelf and showed it to her, she rudely brushed me off and in a rude and arrogant tone in front of my 4 year old daughter said she's not going to give me the product at that price because it's only the packs with a 50% sticker. However NOWHERE on the adverti*****t does it state that. I have NEVER received service like this at this food*****s market. What happened to striving towards customer satisfaction or the customer is always right?
Regards,
Mr Fourie
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
