1 reviews | Active since May 2021
Worst Customer Experience
I'm beyond livid on the worst customer service I received today. I went to my regular food *****s Market in park meadows and I wanted fresh fish. Boy oh boy, did I not wait for service, there were two old man cleaning fish and I politely greeted and asked if I could be assisted. Then simply ignored me, after 5 minutes I reached out again, and I was told to wait as they were busy. I asked how long should I wait for them to get served island they both ignored me. I asked for the store manager and Thembi came to my aid, she apologized and went to the gentlemen and sadly they both disrespected her in front of me, that's when I knew these are the old men in workplaces who can't be told by anyone. Frankly, I believe they should just retire if they can't handle a simple customer service. I lost my cool because this experience is not what I expected. I've been a shopper there since it was Fresh and Vegetables. So disappointed.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thanks, The FLM Team
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thanks, The FLM Team
