HM
Helen M

1 reviews | Active since Apr 2016

08 Apr 2024, 11:44

Wors which was off

I bought 2 packets of wors on the 24 March 2024. We ate the first packet about 2 days later and we did notice that it had a strange smell but we didn't think much of it. Then a week later we tried to cook the 2nd packet and then it became obvious that it was off. I then returned it to Food *****'s Market Lynnwood Corner. They requested a receipt which I obviously didn't have anymore because I don't keep grocery receipts since I don't expect to encounter problems with the grocery items I buy. They simply refused to help me even though the sausage was clearly branded with their shop and the date was still on the packing. I was truly disappointed

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply10 Apr 2024, 13:09
Official
Dear Helen, 

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team