JC
Julie C

1 reviews | Active since May 2012

23 Dec 2015, 13:25

where do you want me to start ???

So, I thought I would get my prawns for Xmas lunch at food*****s. I usually go to prawn factory. I asked to have them cleaned. the fishmonger clearly did not feel like working, you could just see it on his face, Then he wanted me to pay first, before he did it. Its Christmas, its hot, I am bothered by the crowds, and I don't have time for nonsense. Was I really supposed to go pay for the prawns and go back to the counter, to have them cleaned? I think not, so I made a fuss. Put a till there, if you have issues, but don't shunt customers around. The prawns were cleaned, but, the job was incredibly shabby, shells were broken, heads came off.. I could have done it better myself, and the containers were full of water, which I first had to drain off before refrigerating them, or they would go off for sure.<br> <br> Frankly, I will just stick with prawn factory in future. They are friendly, fast and even though more expensive, I don't first have to pour half the Vaal dam off the fish first. Think I will shop for my other groceries at Woolworths. Its not like I am short of money that I NEED to put up with bad service, poor quality and unfriendly staff. <br> <br> My money has spoken.

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply23 Dec 2015, 14:20
Official
Hello jewelee ,

Thank you for bringing this matter to our attention.

We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.

Kind Regards,
The Food *****s Market Customer Care Team