MM
Merlin M

1 reviews | Active since Mar 2020

21 Oct 2026, 11:17

Very bad customer support at Foodlovers Market

At River Quarter, Bottelary Road branch ,I had terrible ordeal with one of the untrained tellers...The lady, who I would rather leave anonymous for POPI act violation ********ly and carelessly double deducted from my bank account when I purchase groceries and paid at the card machine they use...

It's very upsetting to think,now I must wait for my own money to reflect back in my account again after the lady teller made a huge blunder.

The resulted in me now having to phone my own bank to confirm the double deduction and have to painstakingly wait for almost 3 weeks for my own money to reflect back in my bank account.

It's pathetic and sad to think if I had purchased R5000 worth of groceries and have to wait and phone for the mistakes other people (tellers,cashiers etc) make with a card machine.

Watch out ...you might fall victim to be double deducted without your knowing.

I'm still waiting for a response or support from Food lovers...super bad customer support

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