1 reviews | Active since Aug 2012
Unprofessional and bad service
I visited Food *****s Market on 30 November and purchased various items. When I got to the till I made an enquiry about the cutlery promotion. I informed the cashier that I would like to purchase specific cutlery and asked her when they will have stock. I showed the completed cards and a card with a few stickers on. She called a supervisor. During the conversation I mentioned that I am going to Market liquors to purchase wine in order to get more stickers for the completion of the last card. At no point was it indicated that I will not be able to obtain stickers from Market Liquors which I believe is part of Food *****s Market. I was informed at Market Liquors that they do not give stickers. I went back to Food *****s Market and spoke to a supervisor who just brushed it off. I spent R10400 at Food *****s Market during the cutlery promotion and was looking forward to purchase the cutlery. 30 November is the last day for collecting the stickers. I am sitting with 5 completed cards and one where I still need 12 stickers. If I knew that Market liquors does not give stickers I would have purchased the wine at Food *****s Market. I would have been able to complete the 6th card. will think twice before I shop at Food *****s market again, especially when they have promotions similar to the cutlery promotion.
Thank you for bringing this matter to our attention. Thank you for your review. Please head on to the Food *****'s Market website where you can raise your concerns to us via email. https://food*****smarket.co.za/contact/
Thanks - The FLM Team
Thank you for bringing this matter to our attention. Thank you for your review. Please head on to the Food *****'s Market website where you can raise your concerns to us via email. https://food*****smarket.co.za/contact/
Thanks - The FLM Team
