Unplanned Advertising

I visited the Fourways Mall branch on Wednesday, 14 Feb, to buy the Food *****s Catering Prawn Meat 800g @ R149.99 as advertised on the leaflet. Sadly, the Branch Manager advised me that this item hasn't been ordered and he has no control over it as the leaflets and specials are put together by Head Office. I found this unacceptable. If so, why still upload your weekly specials on the website if you can't deliver against it? I don't think Food *****s will see me that often in the future.