TM
Tebogo M

1 reviews | Active since Jan 2016

01 Aug 2024, 13:39

Unhappy

Today 1 August 2024 I went to food *****s market at park meadows around 12:00 pm to buy food and one of the tellers by the name of Nombuso wearing a white headscarf gave me an attitude and not wanting to help me. I went there with my colleague and we were in the same queue and they where still helping her while she was paying for he stuff she bought and Nombuso was free as the customer she was helping left so I wanted to go to her since it was my turn she turned me away telling me she already called someone who was behind me and help him instead of me ; I am so disappointed if food market hire such employees who don’t know what customer service , I was so unhappy with the services ,please make sure you deal with your employees attitude as this is unacceptable .

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply02 Aug 2024, 08:20
Official
Dear Tebogo, 

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team