Unfair Treatment Food *****s Alberton (Mall at Newmarket)

My fiancé and I went to Food *****s at the Mall of Newmarket in Alberton on the 31st of May 2020. We got inside the store and as we would normally do, browse around for the items we want to buy and also compare prices before we can do the actual purchase. As we walked around the store looking for items we wish to buy I noticed that someone was following us and they were recording something on the notebook they had on their hand and giving us a rather uncomfortable stare, like we were doing something wrong.

I felt very uneasy to the way they looked at me so I decided to approach this man to find out if the was an issue. This happens to be the store manager by name of Terry Muneno. As I confront Terry as to why he was following us he responded very unprofessional and rude towards us. He told us and I quote” this is my store and I can do whatever I want!”. I asked him if there was an issue he continued to yell and scream, he went as far as swearing calling me names(“*****”) being one of the words thrown at me. I retaliated and an argument arise between us. He was not prepared to have a civil confrontation with me even when my fiancé came to find out why there was so much noise in the store.

He called security on us so we be thrown out the store, he told us it’s his store he doesn’t need us there and that we must leave. Even after my fiancé persisted that we are here to buy, he still insisted that security removes us from the premises. I am very much traumatized by this behaviour from a whole store/branch manager and so disappointed at the service I got. He is a rotten manager and doesn’t know how to treat people with respect, especially a BUYING customer. I would like for measures to be taken upon this issue and feedback to be provided back to me as soon as possible. This is ill treatment and I would like for Terry to be dealt with accordingly.

Hope the superiors of Food *****s Market will take upon this matter as urgent! And not to lose more customers to such unfair treatment. Your feedback will be highly appreciated, I am an angry customer at this point and if I could rate you guys a zero I would.