WE
Wendy E

1 reviews | Active since Jul 2011

01 Oct 2015, 23:15

They don't need me as a client.

I wanted to pay for a smoothie which I buy everyday of the week from food *****s using a R50 not which I had received as change at Virgin Active earlier that day.They had a problem with the note because it looked damaged as if it had been washed.<br> My question was why would other traders accept the note and if they are telling me to go to the bank to change it could they not do likewise as it is valid money.<br> <br> They refused to take it & told me to go back to Virgin Active and tell them to change the money.<br> I left in a huff and went for lunch at Wimpy, using the very same note i paid for my bill without hassle.<br> <br> Now my big issue with Food *****s is that despite the fact that I spend R500 minimum a week taking my kids and myself to after school lunch there and then over and above that spending anything between 2000 and 3500 rand on groceries, the staff had absolutely no empathy in dealing with my situation and told me told go and sort out my money problem and then come back.<br> <br> I think they just have the worst people working for them and over and above that, they will never see my hard earned money again. I deserve a little more appreciation and they showed me they do not need my support

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Replies (1)
Food Lovers Market
Food Lovers Market's reply02 Oct 2015, 07:42
Official
Hello Xfactor,

Thank you for bringing this matter to our attention.
We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.

Kind Regards,
The Food *****s Market Customer Care Team