Theft by staff member

Hi My Mother was at the till about to pay for her groceries ... her purse was ****** by someone so she asked to view the footage and she was told she must come the following day around 12:00 PM... because they where about to close the shop .... so she came at the time they said she must come .... when she got there she was told the person who has the keys to the footage room is not working that day and she must come the following day AGAIN.....and the next day she was told they are waiting for people to fix the cameras .... they just gave her a lousy story .....<br> <br> disappointed with the way the handle the situation ...and my mother was promised to me called to come view the footage ....its been two weeks and still nothing from the Food *****s Market diepkloof square