1 reviews | Active since Apr 2017
Terrible Experience at Food *****s Market Westgate
<p>For a few months I was really impressed with the service and product of the shop, however this all changed when I visited the shop this Saturday. On my arrival, I was set out to buy the combo as advertised in the Roodepoort record on Thursday 27/04/2017. The first problem I encountered was when I noticed that one of the Items (the pumpkin) was removed from the list and they changed the tomatoes from a 3kg box to 6kg without notice/reason. I was still willing to buy the combo, however apon arrival at the tomato boxes, I encounterd the most horrific sight, almost all of the tomato were in very bad condition, and I would say was rather inedible. I then decided to leave the combo and buy a few loose items. Then came a few more shocks: 1. The lettuce looked like a car drove over it, wilted, brown and flat. 2. The cucumbers were soft and soggy. 3. The prices on the boards did not match the prices on the items, and when I asked one of the shop assistants what the correct prices were, he was not helpful at all was not even interested in resolving the problem. There were also alot of items without prices on. Then after a long day of shopping, with almost nothing worth buying in my trolley, I decided to spoil myself with a treat at the bakery....only to be disapointed again with a stale, dry cho-chip biscuit (which I found to be quite nice a few moths ago). The quality of most of the products were of very low standard and definitely not worth the price, which is not cheap to begin with. I also found most of the staff to be very unfriendly and not helpful at all. I hope they can go back to the high standard that they used to be as the shop convenient and close to home. </p>
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The Food *****s Market Customer Care Team
Thank you for bringing this matter to our attention.
Please email us at *** and provide us with your contact number as we will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.
Kind Regards,
The Food *****s Market Customer Care Team
