Staff attitude and training.

We shopped at Food *****s Market today. There were specials on Strawberries and Blueberries (3 for R50). At the checkout counter, the staff member rang up 3 individual prices for each item totaling about R58 for each product.

This member had no interest at us and kept on talking to the staff member at the adjacent till, completely ignoring us. When we noticed the error, I pointed it out to her and told her she made the mistakes because she ignored us by talking to her neighbor and was not interested in treating the customers with the necessary respect.

Her senior was called to authorise the revision in the cash register. When we complained to her about the lack of curtesy, she also did not seem to care.

I suggest you train your staff the importance of customer curtesy.